Minutes answered tells you nothing. Dollars recovered tells you everything.
Every answering service reports how many calls it handled. That number can't answer the only question that matters — whether the thing is worth paying for. AlwaysGreet reports what each call was worth against what it cost.
How it works
What actually happens
01
Every call carries a dollar figure
You set what an average emergency and an average routine job are worth to you. Each handled call is valued against those, so the total is in your numbers rather than an industry average.
02
Booked and captured are counted differently
A booked job or a live transfer counts at full value because you got the work. A lead texted to you counts at a fraction, because a captured lead still has to close. Emergencies close higher than routine, so they're weighted higher.
03
Cost sits next to revenue
Talk minutes and what they cost appear alongside recovered revenue, so the comparison is on one screen. If the AI cost more than it brought in, you'll see that rather than having to work it out.
04
The call log shows the reasoning
Each entry records whether it was an emergency, what the agent did, why the guard made the decision it made, how long it ran, and what it cost. Nothing is a black box you have to trust.
In practice
What it looks like on a call
- This month · 22 calls handled
- Revenue recovered $4,180 · 14 booked, 8 texted to owner
- AI cost $31 · 194 talk minutes · emergency 15 / routine 7
The figures above are illustrative. The point is the shape: revenue, cost, and the emergency split on one line, rather than a call count.
Being straight with you
What this doesn't do
Every limit below is one you'd otherwise discover after paying.
Recovered revenue is an estimate, not accounting
It's your job values multiplied by conservative close rates — a useful decision number, not a figure to put in your books. We label it as an estimate everywhere it appears, and we'd rather it read low than flatter us.
It doesn't know whether the job actually closed
There's no feedback loop confirming a texted lead turned into paid work. A lead counts at a fraction of job value precisely because some of them don't convert, but that fraction is an assumption you can tune, not a measurement.
The call log isn't unlimited yet
It holds a recent window rather than full history, and there's no CSV export or accounting integration. If you need years of records or a Xero sync, that isn't built.
More features
The rest of it
Emergency triage →
Tells an emergency from a routine job, using rules you write.
After-hours answering →
Answers nights, weekends, and holidays — and stays quiet while you're open.
Alerts & booking →
Texts you the job, books the slot, or transfers the call live.
Spam & abuse filtering →
Robodialers and repeat callers get stopped before they cost you.
Cost controls →
Kill switch, daily spend cap, and hard limits you actually hold.
Pricing
Priced like one customer, not like payroll
No setup fee, no contract, cancel whenever. Minutes are talk time — a typical call runs under two minutes.
Save 17% with annual — 2 months free.
Starter
$99/mo
$99 billed monthly
Stop missing the one call that pays for the month.
- 200 talk minutes
- 1 call at a time
- After-hours call capture
- Then $0.30/min, only if you go over
Pro
Popular$149/mo
$149 billed monthly
For businesses busy enough to drop calls.
- 500 talk minutes
- 2 calls at a time
- Owner SMS + booking
- Then $0.28/min, only if you go over
Multi
$249/mo
$249 billed monthly
Multiple locations or lines, one AI front desk.
- 900 talk minutes
- 3 calls at a time
- Lowest overage rate
- Then $0.25/min, only if you go over
Talk minutes are allocated monthly on both plans — annual changes how you pay, not what you get each month. Overage is billed as it happens. Cancel any time; annual is refunded pro rata on unused whole months.
Questions
The things owners actually ask
Where do the job values come from?
You set them on your profile — one figure for an average emergency, one for an average routine job. Each industry template seeds sensible starting numbers, but yours are the ones that make the report meaningful.
Why is a texted lead worth less than a booking?
Because a booking is work you have, and a lead is work you might get. Counting both at full value would inflate the number and make the report useless for deciding whether to keep paying.
Can I see what a single call cost?
Yes. Every entry in the call log carries its duration, its AI cost, and its estimated recovered value individually, not just as a monthly total.
Will it sound like a robot?
No — it's a natural voice that interrupts and responds like a person, not a phone tree. But judge that yourself rather than taking our word: run the demo and listen to a real call before paying anything.
Do I have to change my phone number?
No. Your number stays exactly as it is on your listings, your signage, and your website. You forward calls to AlwaysGreet — either everything you don't pick up, or only outside opening hours. Turning it off puts everything back as it was.
Can it answer only after hours?
Yes, and most businesses start there. Turn on after-hours-only and the AI stays silent while you're open — you take those calls yourself. It picks up nights, weekends, and holidays.
What stops spam calls burning through my minutes?
A per-caller hourly limit, automatic flagging of repeat short-call bursts, and a daily spend cap that pauses the line if something goes wrong. These run before a call is answered, so a robodialer can't run up your bill.
Work out whether it pays for itself
One recovered customer a month is the whole bar.