AI receptionist for salon & barbershop
You can't answer the phone with colour on your hands.
Every call that rings out while you're mid-service is an appointment booked somewhere else. AlwaysGreet answers, finds out what they want and whether they have a date driving it, books them into the right length of slot, and texts you — without you putting down the brush.
From $99/month. One recovered customer usually covers it.
The math
- $99
- Starting plan, per month
- ~$140
- Typical colour or event booking
- 24/7
- Nights, weekends, holidays
- <2 min
- Typical call
One recovered customer pays for the month. Everything after that is margin.
The problem
Where salon & barbershop lose calls
Not a general case — these are the specific ways this trade leaks jobs.
01
You're busiest exactly when the phone rings
A full chair means a ringing phone goes unanswered. The busier you are, the more bookings you lose — which is the worst possible shape for a business to have.
02
Event bookings go to whoever picks up
A wedding on Saturday, an interview on Monday, a colour correction someone is upset about — those callers have a deadline and will ring down the list until somebody says yes.
03
Cancellations leave holes you can't fill in time
A 2 p.m. cancellation is only recoverable if somebody is answering the phone at 1 p.m. Otherwise it's an empty chair and a lost afternoon.
Hear it in action
What your customer actually hears
A real call for this trade, start to finish — triage, honest pricing, details captured, you texted, the work booked.
- 7:40 p.m. — inbound call, salon closed
AlwaysGreet
Thanks for calling Copper & Ash — what can I help you with?
Caller
I got my hair coloured somewhere else last week and it's come out really brassy. I've got a wedding on Saturday.
AlwaysGreet
Oh no — and with a wedding on Saturday that's a real deadline. Let's get you in. Can you tell me roughly what colour it is now and what you were hoping for?
Caller
It's meant to be an ash blonde but it's gone quite orange.
AlwaysGreet
That's a colour correction rather than a standard colour — it takes longer and one of our senior stylists needs to look at it first. Correction work starts at $180 and depends on how many sessions it needs, which she'll confirm when she sees it. Are you free Thursday afternoon?
Caller
Thursday afternoon works, yeah.
AlwaysGreet
Perfect — Thursday at 2 p.m. with Nadia, blocked for two and a half hours so there's no rush. Can I get your name and mobile?
Caller
Sarah Okafor, 480-555-0173.
- Owner texted — PRIORITY · Sarah Okafor · 480-555-0173 · Colour correction, brassy → ash blonde · Wedding Sat · Thu 2pm w/ Nadia (2.5h)
AlwaysGreet
You're booked, Sarah. You'll get a text confirmation now. If anything changes before Thursday just call this number back.
- Call ended · 2m 02s · booked · $180 recovered
There's no emergency here — but the wedding is a deadline, so the system treats it as urgent. That's the same triage logic a plumber uses, pointed at a different kind of clock.
What it knows
It arrives already understanding salon & barbershop
This isn't marketing copy — it's the actual template that ships. Every line is yours to edit once you're in.
Services it can quote and book
- Haircut
- Color / highlights
- Blowout & styling
- Beard trim / shave
- Extensions
- Bridal & event styling
How it decides what's urgent
There are no safety emergencies in this trade — URGENT means a booking that is lost if it is not captured on this call: an event, wedding, or interview in the next day or two, a same-day cancellation the caller wants to fill, or a colour correction they are upset about. Standard appointments, rebooking, and price questions are ROUTINE.
Emergency jobs are seeded at $140 and routine at $60 for the recovered-revenue math. Both are yours to set.
Setup
Live in three steps
No hardware. No new number. No contract to unwind.
- 01
Tell it about your business
Hours, services, what you charge, what counts as urgent. Start from the salon & barbershop template and adjust — about ten minutes.
- 02
Test it on a real call
Run a scenario from your own trade and hear exactly what your customer would hear. Rewrite anything that doesn't sound like you.
- 03
Forward your calls
After-hours only, or everything you can't pick up. Your number stays your number — nothing on your listings changes.
Listen to a real call before you pay anything.
As you grow
More calls, more lines, same front desk
Every plan answers, triages, texts, and books. Higher tiers add talk time and simultaneous calls.
| Plan | Talk time | At once | Overage |
|---|---|---|---|
| Starter | 200 min | 1 call | |
| Pro | 500 min | 2 calls | |
| Multi | 900 min | 3 calls |
Control
You hold the off switch
Handing your phone to software is a real decision. These run before a call is ever answered — they're enforced in code, not promises in a help doc.
Kill switch
One tap stops the AI answering. No support ticket, no waiting on us.
Spend cap
A daily ceiling pauses the line automatically if anything runs away.
Rate limits
Per-caller hourly limits and automatic flagging of repeat short-call bursts.
Your wording
Every line it speaks and every price it quotes is yours to edit, any time.
Pricing
Priced like one customer, not like payroll
No setup fee, no contract, cancel whenever. Minutes are talk time — a typical call runs under two minutes.
Save 17% with annual — 2 months free.
Starter
$99/mo
$99 billed monthly
Stop missing the one call that pays for the month.
- 200 talk minutes
- 1 call at a time
- After-hours call capture
- Then $0.30/min, only if you go over
Pro
Popular$149/mo
$149 billed monthly
For businesses busy enough to drop calls.
- 500 talk minutes
- 2 calls at a time
- Owner SMS + booking
- Then $0.28/min, only if you go over
Multi
$249/mo
$249 billed monthly
Multiple locations or lines, one AI front desk.
- 900 talk minutes
- 3 calls at a time
- Lowest overage rate
- Then $0.25/min, only if you go over
Talk minutes are allocated monthly on both plans — annual changes how you pay, not what you get each month. Overage is billed as it happens. Cancel any time; annual is refunded pro rata on unused whole months.
Questions
The things owners actually ask
My services aren't emergencies. Does the triage still make sense?
Yes, it just means something different. For a salon, urgent is a booking with a deadline attached — a wedding, an interview, an event, or a colour correction someone is upset about. Those callers book with whoever answers, so they're flagged to you first. Everything else books normally.
Can it book the right length of appointment?
Yes. A cut, a full head of highlights, and a colour correction need very different amounts of chair time, and booking them all as an hour is how a day falls apart. Set durations per service and it books accordingly.
Will it quote a flat price for colour?
No, and it shouldn't. It gives your starting price and explains that colour depends on length, condition, and how many sessions it needs, with the stylist confirming at consultation. That's the honest answer and it prevents an argument at the till.
Can it handle requests for a specific stylist?
Yes — it asks whether they have someone they usually see, and books accordingly. Regulars asking for their stylist by name is exactly the kind of call you don't want going to voicemail.
Will it sound like a robot?
No — it's a natural voice that interrupts and responds like a person, not a phone tree. But judge that yourself rather than taking our word: run the demo and listen to a real call before paying anything.
Do I have to change my phone number?
No. Your number stays exactly as it is on your listings, your signage, and your website. You forward calls to AlwaysGreet — either everything you don't pick up, or only outside opening hours. Turning it off puts everything back as it was.
Can it answer only after hours?
Yes, and most businesses start there. Turn on after-hours-only and the AI stays silent while you're open — you take those calls yourself. It picks up nights, weekends, and holidays.
What stops spam calls burning through my minutes?
A per-caller hourly limit, automatic flagging of repeat short-call bursts, and a daily spend cap that pauses the line if something goes wrong. These run before a call is answered, so a robodialer can't run up your bill.
What if it says something wrong to my customer?
There's a kill switch in your dashboard — one tap and it stops answering immediately, with no support ticket and no waiting on us. You can also edit exactly what it says and what it quotes at any time.
How long does setup take?
About ten minutes. Start from a template, set your hours, services, and price ranges, test it on a real scenario, then forward your calls. You can be live the same day.
What happens if I go over my minutes?
Calls keep getting answered at your plan's per-minute rate, and you'll see the overage on your dashboard as it accrues. If you'd rather it stop cold at the limit instead, that's a setting you control.
Other industries
Also built for
How many bookings rang out while you were mid-colour?
Every one of them booked somewhere.