AI receptionist for plumbing
A burst pipe at 3 a.m. calls everyone until somebody answers.
AlwaysGreet picks up, tells the caller where their shut-off valve is before anything else, establishes what's flooding and since when, quotes your after-hours call-out, and texts you the address — while the water is still running and they're still deciding who to trust.
From $99/month. One recovered customer usually covers it.
The math
- $99
- Starting plan, per month
- ~$285
- Typical emergency plumbing call
- 24/7
- Nights, weekends, holidays
- <2 min
- Typical call
One recovered customer pays for the month. Everything after that is margin.
The problem
Where plumbing lose calls
Not a general case — these are the specific ways this trade leaks jobs.
01
Water damage compounds by the minute
A caller watching their kitchen flood is not going to wait through four rings and a voicemail beep. They're already dialling the next result while your greeting plays.
02
Nobody tells them to shut the water off
Voicemail can't say 'go turn the main off right now'. That single instruction saves a customer thousands, and it's the reason they remember which company actually helped them.
03
Emergency jobs are your best jobs
An after-hours burst pipe is worth several times a scheduled faucet swap. Missing those while catching the routine work is the wrong way round.
Hear it in action
What your customer actually hears
A real call for this trade, start to finish — triage, honest pricing, details captured, you texted, the work booked.
- 3:07 a.m. — inbound call, shop closed
AlwaysGreet
Copper Creek Plumbing, emergency line. What's going on?
Caller
There's water pouring out from under my kitchen sink, I can't get it to stop!
AlwaysGreet
First thing — do you know where your main water shut-off is? Usually it's in the basement, a utility closet, or outside near the street. Turning that off now will stop the damage while we get someone to you.
Caller
Hang on. Okay — I found it in the garage. It's off. It stopped.
AlwaysGreet
Well done, that's the important part. Is the water contained to the kitchen, or has it reached other rooms or gone through a floor?
Caller
Just the kitchen floor, maybe into the hallway a bit.
AlwaysGreet
Good. Our after-hours call-out is $189 and covers the first hour of diagnosis; the plumber confirms anything beyond that with you before starting. Can I take your name, address, and callback number?
Caller
Priya Raman, 88 Ellsworth Lane. 602-555-0119.
- Owner texted — EMERGENCY · Priya Raman · 602-555-0119 · Burst supply under kitchen sink, main shut off · 88 Ellsworth Ln
AlwaysGreet
Priya, that's with the on-call plumber now — he'll call you inside ten minutes. Keep the main off until he arrives, and put towels down at the hallway edge if you can.
- Call ended · 2m 34s · booked · $285 recovered
The shut-off instruction comes before the sales conversation. That ordering is deliberate — it's also what makes the caller trust the quote that follows.
What it knows
It arrives already understanding plumbing
This isn't marketing copy — it's the actual template that ships. Every line is yours to edit once you're in.
Services it can quote and book
- Burst / leaking pipe
- Clogged drain
- Water heater repair
- Toilet repair
- Faucet / fixture install
- Sewer line service
How it decides what's urgent
Treat as EMERGENCY: active flooding, burst pipe, sewage backup, no water, or a leak threatening the property right now. Slow drains, installs, and quotes are ROUTINE.
Emergency jobs are seeded at $285 and routine at $130 for the recovered-revenue math. Both are yours to set.
Setup
Live in three steps
No hardware. No new number. No contract to unwind.
- 01
Tell it about your business
Hours, services, what you charge, what counts as urgent. Start from the plumbing template and adjust — about ten minutes.
- 02
Test it on a real call
Run a scenario from your own trade and hear exactly what your customer would hear. Rewrite anything that doesn't sound like you.
- 03
Forward your calls
After-hours only, or everything you can't pick up. Your number stays your number — nothing on your listings changes.
Listen to a real call before you pay anything.
As you grow
More calls, more lines, same front desk
Every plan answers, triages, texts, and books. Higher tiers add talk time and simultaneous calls.
| Plan | Talk time | At once | Overage |
|---|---|---|---|
| Starter | 200 min | 1 call | |
| Pro | 500 min | 2 calls | |
| Multi | 900 min | 3 calls |
Control
You hold the off switch
Handing your phone to software is a real decision. These run before a call is ever answered — they're enforced in code, not promises in a help doc.
Kill switch
One tap stops the AI answering. No support ticket, no waiting on us.
Spend cap
A daily ceiling pauses the line automatically if anything runs away.
Rate limits
Per-caller hourly limits and automatic flagging of repeat short-call bursts.
Your wording
Every line it speaks and every price it quotes is yours to edit, any time.
Pricing
Priced like one customer, not like payroll
No setup fee, no contract, cancel whenever. Minutes are talk time — a typical call runs under two minutes.
Save 17% with annual — 2 months free.
Starter
$99/mo
$99 billed monthly
Stop missing the one call that pays for the month.
- 200 talk minutes
- 1 call at a time
- After-hours call capture
- Then $0.30/min, only if you go over
Pro
Popular$149/mo
$149 billed monthly
For businesses busy enough to drop calls.
- 500 talk minutes
- 2 calls at a time
- Owner SMS + booking
- Then $0.28/min, only if you go over
Multi
$249/mo
$249 billed monthly
Multiple locations or lines, one AI front desk.
- 900 talk minutes
- 3 calls at a time
- Lowest overage rate
- Then $0.25/min, only if you go over
Talk minutes are allocated monthly on both plans — annual changes how you pay, not what you get each month. Overage is billed as it happens. Cancel any time; annual is refunded pro rata on unused whole months.
Questions
The things owners actually ask
Will it really tell people how to shut their water off?
Yes, and it does it before quoting anything. It's the first line of the plumbing template. It saves the customer money, it saves you walking into a worse job, and it's the single thing that makes an after-hours caller pick you.
Can it separate a slow drain from a flood?
Yes. Active flooding, burst pipes, sewage backups, and no-water situations are emergencies. Slow drains, installs, and quotes are routine and get booked into normal hours. You control where that line sits.
Does it handle commercial and residential differently?
It can. Add commercial to your services and set separate price bands, and the triage rules can prioritise a restaurant losing service differently from a residential slow drain.
Will it sound like a robot?
No — it's a natural voice that interrupts and responds like a person, not a phone tree. But judge that yourself rather than taking our word: run the demo and listen to a real call before paying anything.
Do I have to change my phone number?
No. Your number stays exactly as it is on your listings, your signage, and your website. You forward calls to AlwaysGreet — either everything you don't pick up, or only outside opening hours. Turning it off puts everything back as it was.
Can it answer only after hours?
Yes, and most businesses start there. Turn on after-hours-only and the AI stays silent while you're open — you take those calls yourself. It picks up nights, weekends, and holidays.
What stops spam calls burning through my minutes?
A per-caller hourly limit, automatic flagging of repeat short-call bursts, and a daily spend cap that pauses the line if something goes wrong. These run before a call is answered, so a robodialer can't run up your bill.
What if it says something wrong to my customer?
There's a kill switch in your dashboard — one tap and it stops answering immediately, with no support ticket and no waiting on us. You can also edit exactly what it says and what it quotes at any time.
How long does setup take?
About ten minutes. Start from a template, set your hours, services, and price ranges, test it on a real scenario, then forward your calls. You can be live the same day.
What happens if I go over my minutes?
Calls keep getting answered at your plan's per-minute rate, and you'll see the overage on your dashboard as it accrues. If you'd rather it stop cold at the limit instead, that's a setting you control.
Other industries
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